Loading... Please wait...


Whether you have a question or comment about our website, an order, or any of our products we want to hear from you.
For the quickest and most efficient response, please click here to contact us.

Monday - Friday 7:30 am - 4:30 pm EST

Gildan - Consumer Service
1980 Clements Ferry Rd
Charleston,  SC  29492

1980 Clements Ferry Rd.
Charleston,  SC 29492
(843) 606-3600
Return to top of page

Shipping Policy


We make every effort to ship within 5 business days (excluding Holidays).  To receive FREE ground shipping you must spend $50 excluding tax and shipping.

  • Standard ground shipping is $4.99 per address.
  • Overnight shipping is available for $14.99 (Order by Noon EDT Monday - Thursday to Receive Orders Next Business Day).
  • Overnight Shipping Orders - PLEASE PROVIDE A STREET ADDRESS, NO P.O. BOXES.
  • APO's ARE accepted
  • NO International Orders at this time

Discounts and Offers

Discounts and promotional offers, whether received via e-mail or any of our site wide offers, cannot be applied to previous purchases or combined with other offers. Not valid for cash or cash equivalent. We reserve the right to cancel any promotion at any time. Click Here For Offers

Return to top of page

Method of Payment

Gold Toe accepts the following credit cards:
* Master Card
* Visa
* American Express
* Pay Pal
* Discover

We are unable to accept cash, checks or any other tender.  Learn More.

Return to top of page

Return Policy

We will accept any Online Return so long as it:  

  • Is made within 45 days of the original purchase;
  • You present the original web page or email receipt or packing slip; and,
  • All packaging and/or tags are included.
  • Complete and return this Return Form with your package
  • Original shipping and handling cannot be refunded.  Return postage cannot be reimbursed.  Learn More.

Send Online Returns to:
Apparel Online, LLC
7110 East Washington Street
Mebane, NC 27302

We reserve the right to require identification, proof of purchase, or additional verifiable information to help us locate the purchase in our records. After we have received your valid return, we will provide a credit to the payment card used to pay for the product. If you do not comply with any of the above conditions, we reserve the right to refuse the return or to impose different or additional conditions, including (without limitation) basing our response on the current sales price.  Original shipping and handling cannot be refunded.  Return postage cannot be reimbursed.  Learn More.

Retail Refunds/Returns
We cannot refund a purchase made at a retail store.  If you are unsatisfied with your product, you must complete the Return Form and send laundered product with your sales receipt for return to:

Retail Customer Service
1980 Clements Ferry Road
Charleston, SC 29492

Return to top of page

Washing Instructions for Socks

For best results, launder inside out. Machine wash and tumble dry at low temperatures. Only Non-Chlorine bleach when needed.   See Packaging for more detailed instructions.

How do I sell Gold Toe® brand products?

If you are a retailer interested in carrying Gold Toe® brand products, please click here.

  • GoldToe Men's Socks
  • GoldToe Women's Socks
  • GoldToe Kids Socks
  • GoldToe Underwear
  • PowerSox Socks
  • Soleution Socks
  • New Balance Socks